Introduction
Spencer & Gillespie is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 2020. By using our website and services, you consent to the practices described in this policy.
Collection of Personal Information
We may collect personal information from you when you:
- Visit our website
- Register for an account
- Make a purchase
- Subscribe to our newsletter
- Contact us with enquiries
- Participate in surveys or promotions
We may collect your name, email address, phone number, postal address, payment details, and any other information you choose to provide.
Use of Personal Information
We use your personal information to:
- Process and fulfil your orders
- Communicate with you regarding your orders and enquiries
- Send you newsletters and promotional materials (if you have opted in)
- Improve our website and services
- Conduct market research and analysis
- Comply with legal obligations
Disclosure of Personal Information
We may disclose your personal information to:
- Third-party service providers who assist us in operating our business (e.g., payment processors, shipping companies)
- Legal and regulatory authorities if required by law
- Any other party with your consent
We will not sell, trade, or rent your personal information to third parties for their marketing purposes.
Protection of Personal Information
We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure. These steps include using secure servers, encryption, and regular security audits. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of your information.
Access and Correction
You have the right to access and correct any personal information we hold about you. If you wish to do so, please contact us at privacy@spencergillespie.co.nz. We will respond to your request within a reasonable timeframe.
Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance your browsing experience and collect information about how you use our site. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Spencer & Gillespie
Email: hello@spencergillespie.co.nz
Thank you for trusting Spencer & Gillespie with your personal information. We value your privacy and are committed to protecting it.
